Testimonials
Client
Innovative Driven’s expertise, capacity and customer service are impeccable and we trust them with everything from small matters to bet the company litigation.
International Shipping Company
Client
Always a quick response, the team goes above and beyond on a regular basis; very helpful and knowledgable about your products and services, thank you!
Law Firm
Client
Customer service is excellent when renewing software maintenance.
Technology Company
Client
I was supporting the project as a manager and was not involved with all meetings however the experience I did observe was positive.
Health and Wellness Company
Client
The team we deal with at ID are subject matter experts, highly effective, engaged and excited about our projects, provide useful insights and suggestions, and are pleasure to interact with.
Law Firm
Client
Accurate and timely work product. Ownership of mistakes on those rare occasions that they happen. Responsiveness.
Law Firm
Client
Innovative Driven has been consistent in responsiveness, technical expertise, pricing & services.
Law Firm
Client
My company has worked with your team on a number of projects, and the response time and creative solutions have been impressive.
Hub International
Client
I did find the work done to mostly be good. There were a few hiccups in the beginning but generally speaking the quality of work was very good.
Law Firm
Client
Always available for technical solutions no matter a small or big project. Always a trusted partner when we have complex needs.
Law Firm
Client
ID is great to work with and our experience with you so far has been great!
Law Firm
Client
The ID team on my project has been incredibly responsive (even with my team’s late night and weekend questions). They also confirm receipt of questions and requests and they are incredibly detail oriented, which is a huge help with such a large complicate.
Law Firm
Client
Amazing customer service and performance is spot on.
Major Retailer
Client
Your team took lead and initiated the project kick off call, unlike other vendors. Your team is very responsive and thoughtful in terms of what is needed from us and the case team.
Law Firm
Client
Continued successful past performance and current high-level services.
Government Agency
Client
Robb & James have been incredibly patient and helpful during our experiences working together and I am thankful for that! They also have always made the process easy, quick, and simple. Their guidance is much appreciated.
Law Firm
Client
This was our first experience with ID, and they were great! John and Vlad were very helpful and always available to answer any questions throughout the process.
Law Firm
Client
Quick and persfect responsive all the time (more than expected)
Financial Institution
Client
The team was responsive and looked to filling all my needs.
National Real Estate Company
Client
By far the most responsive vendor I have ever worked with.
Law Firm
Client
Excellent results!
Law Firm
Client
I’ve dealt with email/messaging systems for decades but Innovative Driven is the most impressive organization I have dealt with regarding eDiscovery – collection, analysis, etc.
Marine Company
Client
Database is stable and reliable, customer support is responsive and knowledgeable.
Law Firm
Client
The Innovative Driven team is always very responsive/supportive to our needs.
Risk Management Services
Client
Great working with Danielle Diaz, Laura, and their recruiting team (Zory and Riley). They always make us feel like a priority!!
Law Firm
Client
I have enjoyed working with all of the Innovative Driven SMEs.
Medical Company
Client
Wayne Parr has 110% of my confidence and the surrounding team is equally excellent.
Law Firm
Client
I appreciate the responsiveness of Innovative Driven for mobile phone imaging. We have been able to quickly and effectively work together to complete local images which are time-sensitive, and also less urgent images.
Large Oil Company
Client
Fair pricing, very good communications with us, responsive to questions, consistently had solutions to problems and anticipated potential issues.
Law Firm
Client
Innovative Driven’s expertise, capacity, and customer service are impeccable and we trust them with everything from small matters to bet the company litigation.
Client
Always a quick response, the team goes above and beyond on a regular basis; very helpful and knowledgable about your products and services, thank you!
Client
Very responsive and helpful project management teams who complete requests in a very timely fashion, often ahead of deadlines.
Law Firm
Client
Every person with whom I’ve interacted has been responsive, professional, and incredibly flexible. There is always someone on stand-by to answer every question I have, and they do so in an effective and efficient manner.
Law Firm
Client
FedRamp compliant and excellent service.
Client
Personal engagement and attention to our needs are the focus, not trying to redirect us to something else.
Utility & Gas Company
Client
The team is very responsive and easy to work with. They are top-notch and deliver for their clients.
Client
The Innovative Driven team is always at the top of their game. They are very knowledgeable and responsive. They are essential eDiscovery experts.
Client
The team at ID are subject matter experts, highly effective, engaged and excited about our projects, provide useful insights and suggestions, and are pleasure to interact with.
Client
The ID team has always been receptive and knowledgable in helping us navigate our projects.
Medical Device Company
Client
Sam is fantastic – he anticipates issues, has creative yet practical suggestions, and is incredibly responsive.
Client
Very efficient and responsive, as well as knowledgeable on a wide variety of issues. ID also thinks critically about the discovery challenges and how to best resolve them.
Law Firm
Client
My company has worked with ID on a number of projects, and the response time and creative solutions have been impressive.
Client
We utilize many different providers; ID, and moreover, their excellent team, have literally set the standard for expectations and example of a true partner and an absolutely fantastic provider. Truly world class.
Financial Institution
Client
Naheed has been very helpful, attentive, and strong! We sincerely appreciate her leading our Data Privacy efforts. Without her, we’d be lost!
Insurance Organization
Client
I love my dedicated team. Super responsive and helpful.
Client
ID is great to work with and our experience has been great!
Client
Your team is terrific and responsive to all requests, Night and day. We always received good quality support in all my cases.
Law FIrm
Client
Very responsive team and helped us work to meet our deadline efficiently.
Philanthropic Charity
Client
Naheed has been very helpful and available. She is approachable, easy to work with, and knows her stuff.
Insurance Organization
Client
The ID team on my project has been incredibly responsive (even with my team’s late night and weekend questions). They also confirm receipt of questions and requests and they are incredibly detail oriented, which is a huge help with such a large complicate
Client
Amazing customer service and performance is spot on.
Client
The ID team took lead and initiated the project kick off call, unlike other vendors. The team is very responsive and thoughtful in terms of what is needed from us and the case team.
Client
Continued successful past performance and current high-level services
Client
Robb & James have been incredibly patient and helpful during our experiences working together and I am thankful for that! They also have always made the process easy, quick, and simple. Their guidance is much appreciated.
Client
This was our first experience with ID, and they were great! John and Vlad were very helpful and always available to answer any questions throughout the process.
Client
Superb service at every level!
International Container Shipping Company
Client
Quick and perfect – responsive all the time (more than expected)
Client
Team was responsive and looked to fulfill all my needs.
Client
By far the most responsive vendor I have ever worked with.
Client
The team was supportive and understood our needs and deadlines. They worked quickly to problem solve and create solutions.
Major Mobile Company
Client
The Innovative Driven team is always very responsive/supportive to our needs.
Client
For the most complex eDiscovery and document management work, Innovative Driven delivers top-level service and performance each step in the life cycle of the litigation process.
Lewis Brisbois Bisgaard & Smith LLP - Denver
Client
The ID team was an integral part of our case teams last year. Everyone was friendly, responsive, and knowledgeable.
Innovative Driven
Client
Innovative Driven provides outstanding customer service, from start to finish. Proposals are very thoughtful and provide a very good sense of the estimated costs and variables involved. Throughout the course of working on a document review, the team is
Steptoe & Johnson, LLP - Washington, D.C.
Client
The quality of work, response, and determination to assist us has always been top-quality and are the reasons why I would recommend Innovative Driven to associates and colleagues.
Steptoe & Johnson, LLP - Los Angeles
Client
ID’s customer service is unbeatable and willing to work with the client on every level.
Gray Reed - Houston
Client
I love the team I get to work with at ID and they’ve always done a fantastic job.
Crowley Fleck - Billings
Client
The IDentify tool is pretty user friendly and provides our organization with a transparent and filtered way to review ROT. We have made it further in this journey in the last year using this product over the previous 11 years of “suggested” manual cleanup
City of Bellevue