Managed Services

There are several advantages to engaging in a Managed Services relationship with Innovative Driven. ID Managed Services enables our clients to diversify their software offerings across an easily scalable, dedicated environment that offers DIY functionality, advanced business intelligence reporting and a customizable cost recovery model. This offering comes without having to heavily invest in infrastructure, software, training, and personnel.

The primary benefits of ID Managed Services are listed below:

The benefits include

  • Security

    ID is ISO 27001 certified, PCI DSS validated, SOC 1 Type 2, SOC 2 Type 2, and has obtained FedRAMP & StateRAMP authorization. Accordingly, ID affords you the same security the government requires for the world’s most sensitive data.

  • A team built to meet specific case needs

    As case-by-case needs change, you can adapt the team to meet the needs of the case.

  • Applications

    End-to-end platform options with best-of-breed software.

  • Scalability

    Infinite scale without the commitment to long term capital expenditures; scalable data center options to meet computing and storage demands.

  • Endless Support

    24/7 domestic overflow support and access to litigation support personnel, project managers, data specialists, forensics technicians, managed review attorneys, and world-class consultants.

  • Tailored workflows

    We create an experience crafted to meet the needs of your organization.

  • Transparent reporting

    The highest level and most transparent reporting tools on the market, with reports tailored to your needs; robust BI platform that provides spend control and enables cost recovery.

  • Cost Recovery

    ID’s specialized Program Management team works with each of our Managed Services clients to create a customized cost recovery model that ensures your organization will stay on budget.

  • Unparalleled Experts

    The world-class subject-matter experts at Innovative Driven are now an extension of your team and help build out your practice so you can help your clients win.

  • Best-of-Breed Technology

    You also benefit from the highest level and most transparent reporting tools on the market, with reports tailored to your needs; robust BI platform that provides spend control and enables cost recovery.

  • Hand-held marketing assistance

    Our marketing team works with yours to create both internal and external campaigns so you get the most out of our partnership. From social media campaigns to content and collateral – we work together every step of the way.

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What Our Clients Say

I love my dedicated team. Super responsive and helpful.


Innovative Driven’s expertise, capacity, and customer service are impeccable and we trust them with everything from small matters to bet the company litigation.


Always a quick response, the team goes above and beyond on a regular basis; very helpful and knowledgable about your products and services, thank you!


ID’s customer service is unbeatable and willing to work with the client on every level.


Gray Reed - Houston

Very responsive and helpful project management teams who complete requests in a very timely fashion, often ahead of deadlines.


Law Firm

Every person with whom I’ve interacted has been responsive, professional, and incredibly flexible. There is always someone on stand-by to answer every question I have, and they do so in an effective and efficient manner.


Law Firm

By far the most responsive vendor I have ever worked with.


The Innovative Driven team is always very responsive/supportive to our needs.


Personal engagement and attention to our needs are the focus, not trying to redirect us to something else.


Utility & Gas Company

FedRamp compliant and excellent service.


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